United Kingdom Phone: 0800 085 3600 Phone (from overseas): 0044 141 224 3600 Phone (military): 94560 3600. VA has the whole package when looking to purchase a house. MO I highly recommend Veterans United when it comes to buying a home for the first time, especially when you are forward deployed. Veterans United exceeded my expectations for a home purchase. My husband (Tim) and I started working with Veterans United over a year ago when we started preparing for an out-of-state move. If you are a Veteran this is the company you need to deal with. My interests and home buying experience was always everyone’s first priority. My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Honorable mentions go to Randy ** and Erin **. Veterans United is the best, I was referred by my cousin & he was exactly right nobody is going to treat you better! She always sent me a quick breakdown of every part of the process which was great because, well, who has time to look at 50 pages on their iPhone without their reading glasses? I love how United disguises this as a program designed by distinguished military vets, yeah right. See more Veterans United Home Loans reviews from across the web: We want to hear about your experience with Veterans United! As a first time home buyer I would recommend veterans united 100% to any veteran looking to buy a new home. She too was exceptional. Working with Charlie was amazing. If you're located in the Springfield, MO area, check out our current jobs openings at Paddio Veterans United assisted my wife and I with the process of home buying, and we had an amazing experience! How do I know I can trust these reviews about Veterans United? A big THANK YOU! Our plans were delayed for many months and we didn't follow up on things. Unsubscribe easily. I would highly recommend. We are very happy with the home loan process and how smooth the house closing went! Also provided tons of info and have contacts for other people to reach out to! Unsubscribe easily. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. She’s the little ** kicker in the background that makes sure that the incomprehensible and maddening amount of paperwork is perfect. Veteran's United has this loan processing down to a fine art form and they are a machine in getting it done and done right. Highly recommended! They care about Veterans and will make the transition of buying/selling a home smooth and stress free. Veterans United did the whole process of home buying quickly and stress-free. FAQ. For first-time VA loan purchases, Veterans United is the way to go. The organization was established by James C. Putnam on 29 September 1899, in Columbus, Ohio and is headquartered in Kansas City, Missouri. Tim Spears was amazing, highly recommend him. Customers will have to speak to a Veteran's United Home Loans representative directly about potential policies, however. I wanted to Purchase a Condo in Dallas and although it's a can be a little more difficult due to some of the VA requirements, Carrie made sure that the place I found was VA approved and we started the process. I am happy to refer people, because of the excellent service we've experienced. Work with the staff and get the documents they require and the process will go smoothly. Founded in 2002, and based in Columbia, Missouri, Veterans United Home Loans has grown to become one of the largest VA mortgage lenders in the country. My husband and I were first time homebuyers. The bottom line: Veterans United specializes in VA loans but offers a wide range of mortgage products. The OIG hotline receives, screens, and determines the disposition of complaints concerning veterans or VA that relate to potentially unlawful activity or potential violations of rules or regulations; fraud, waste, and abuse; and gross mismanagement of VA programs and operations. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. They will help you in every step of the way. Mary & Donnie Bamburg. I had a really difficult purchase experience and VU managed to solve every issue. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! Department of Veterans Affairs Lender Statistics. The process is nearly 100% online, and easy to complete the paperwork with easy, clear to follow steps. I absolutely recommend Veterans United, can't beat the rate either. For help during your trip, or with future travel plans, please reach out to our Reservations or Social Care team. I would have never been a homeowner without them , This is the first time I purchase a home on my own and using VA benefits. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. You can find Veterans United branches in the following states: Alabama, Alaska, Arizona, California, Florida, Georgia, Hawaii, Idaho, Illinois, Kentucky, Kansas, Missouri, Nebraska, Nevada, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Virginia and Washington. Our plans were delayed for many months and we didn't follow up on things. A link has directed you to this review. So if you’re serious about buying a house and you want to use the VA to do it. 65203, A VA approved lender; Mortgage Research Center, LLC –, Department of Veterans Affairs Lender Statistics, Nationwide Mortgage Licensing System & Directory. He took my OCD, (CDO) in stride and guided me through the process. My husband and I were first time homebuyers. From the moment I called the Veterans United number the people on the other end of the line went from being nameless, faceless people to a team of dedicated specialists with two goals in mind. They set me up with a real estate agent that I could not rave more about. He was always there to answer any questions my family had. My agent said that Veterans United was more accessible and easier to work with than most of her local lenders and this was her first time working with them. Very down-to-earth and awesome person! When we decided to purchase our “forever” home and selected Veterans United, we had no indication the individuals would be so friendly, supportive, and present such a unwavering experience. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. VeteransUnited has been great. Borrowers show this letter to realtors and sellers during their home search to show they have the means to make a purchase and are serious buyers. I am active duty military, and was trying to buy my first home. Exceptional customer service! If you’ve been victimized by a veterans-related scam, file a complaint with the FTC, online or at 877-382-4357. Veterans United provides quick and precise guidance from the pre-qualification, appraisal, home inspection, and closing reducing the stress associated with the loan/home purchase process. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. To kind of half quote Sylvester Stallone in Rambo. Veterans United Home Loans provided more VA Purchase Loans by volume Unsubscribe at any time. We closed our house without any issues yesterday. She’s actually the one person I pestered more than Eric. We worked with Danny K. and his team (Brian) who have been awesome. He always informed early about the Documents I would need in advance. Copyright © 2021 Mortgage Research Center, LLC. See reviews below to learn more or submit your own review. Many thanks to Blake, Annie and the rest of his team! I submitted my initial contract on June 16th and closed on July 15th with the option to close on the 9th if I had wanted to! Thank you Veterans United! Veterans United did an excellent job from start to finish for me. Source: Attn: Customer Relations. Specialties: NMLS #1907 (nmlsconsumeracess.com) Veterans United Home Loans is the VA Home Loan destination for millions. I think your company should prepare a statement that you give to all people in the loan process concerning locking in the interest rate or letting it float and the timelines for that. As the process moved along, they kept everything easy and explained every step that we would be taking, down to the smallest detail. Actually because of synopsis, I was able to spot one small discrepancy which Eric immediately corrected and all was well. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. I was nervous, asked 101 questions, and was not sure what type of loan would be best for our family situation. He won’t just be your loan officer, he will become your best friend throughout the process.If you want a house and are a veteran, you NEED to work with veterans United! In fact, the company specializes in VA mortgages, making it one of the very best companies for veterans to obtain home loan financing with. I had the best experience throughout; this my second home (sold my first) and the difference is night and day. Give Eric ** a call you wont be disappointed. The Office of General ... United … See all 256,656 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today. They use a 5 star rating system, they allow the consumer to post a comment, and they will often reply to the comment. For more information about reviews on ConsumerAffairs.com please visit our Josh ** and Matt ** will get all my referrals!!!! They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. As a first time home buyer I would recommend veterans united 100% to any veteran looking to buy a new home. Thank you!!! Paddio aims to offer the same exceptional service that VU does, to homebuyers who are not eligible for the VA Loan. LOL I know I pestered him because I was always calling him to ask an obscure question about rates, fine print, what if? They are #1 hands down Enjoy reading our tips and recommendations. Its location on this page may change next time you visit. Additionally, some real estate agents here in Oregon refused to work with an "online" lender. You can use Veterans United loans to purchase single-family homes, condos, manufactured homes, modular homes and multiunit properties. Our mission is to help veterans and service members obtain affordable home financing through one of the last $0 down… He’s always been a pleasure to work with! How to complain about the service you get from Veterans … They not only obtained financing for me but educated me on what to do to get a lower rate. Sign here please! They do what they can to make your dream come true! Jerry Snider. We worked with Danny K. and his team (Brian) who have been awesome. In August 2020, Veterans United expanded our family with the addition of Paddio, an online mortgage lender based in Springfield, MO. If the scam originated online, also report it to the FBI’s Internet Crime Complaint Center (IC3). This profile has not been claimed by the company. Tim & Sandi Aldridge, happy homeowners. There are quite a few but none had the ratings that Veterans United did. All staff we interacted with were friendly, responsive, and made a stressful home buying experience effortless in every step of the process.We are so grateful for the VA benefit and for the staff at Veterans United. Distinguished vets who now work at United and thought of a brilliant way to scam more folks. They helped me get my credit to where it needed to be & the building of my dream home. I will definitely recommend this company to any veteran I know. If you are looking to purchase a home and are worried about the process. pre-qualified with veterans united. It's amazing all the things they have done for me. Our content is intended to be used for general information purposes only. Veterans United originates loans and serves customers all across the U.S. Veterans United is a VA loan lender that makes the homebuying process easier for active and retired military members and their spouses. I never thought I would own a home but thanks to Veterans United I'm a proud homeowner! Veterans United Home Loans offers mortgages to veterans and military families in all 50 states and Washington, D.C., and specializes in U.S. Department of Veterans Affairs loans. Veterans United makes everything so easy and the whole process is can be viewed on the website. A VA approved lender; Not endorsed or sponsored by the Dept. The reviews published on the Veterans United website were interesting. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Be the first one to find this review helpful, A copy of a government-issued ID, like a driver’s license, A copy of your DD-214 or reserve/guard points statements, A statement of service for active-duty personnel, Working heating, cooling and electrical systems, Access to clean water and sanitary facilities, Wood free of termites, fungus and dry rot, Accessibility from an all-weather public or private street, Properly ventilated attics and crawl spaces. They worked till the end to meet deadlines." Customers with questions regarding our loan officers and their licensing may visit the 239 reviews of Veterans United Home Loans "Best experience we have ever had with a mortgage co. The Department of Veterans Affairs runs programs benefiting veterans and members of their families. Eric ** was my loan officer. The minimum home requirements for a VA loan include: While a complete home inspection is not required to obtain a VA home loan, Veterans United does recommend one. Veterans United made the entire home buying experience easy. Working with. When we finally found "the house," the Veterans United team made it incredibly easy to update our information via their easy to navigate portal and generate a same-day pre-approval letter. A big THANK YOU! I highly recommend Veteran's United (VU) to my fellow veterans. This was, hands downs, the best mortgage experience we have ever had!!! I now know what he was talking about. Josh ** and Matt ** were AMAZING. Veterans United preapproved my home loan, found me a realtor, and made the paperwork easy and understandable. My credit report currently reflects a judgment. Veterans United gave me 100% customer service that I was extremely impressed with. Veterans United is the lender you want the work with. I thought this process would be stressful it wasn't at all they kept me updated with any delays of the home & we closed on time. All Rights Reserved. PO Box 619098. Friends have been shocked at how low my fees were. 2nd time finacing with Veterans United Home Loans the first time we used VA home loans it was becouse of an add this Time it's because how Matt Lucus took care of my wife and I the first time this second time Kelsey Fogel was the one we contacted to help with our problems between underwriting and us next time we finace with VA Home Loans it will be because of Matt and Kelesy. He made the process simple and easy. To be preapproved, you need a FICO credit score of at least 620. 5. In 2018, Veterans United Home Loans generated the largest number of VA loans in the nation. Thanks Veterans United (and Craig Anderson and Bryan Kay in particular)! VETS has investigation and resolution authority, but limited enforcement power. Semper Fidelis Stella Dueñas The company has customer service representatives available 24/7, and its website is informative, interactive and user-friendly. All Rights Reserved. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. There is no lag time with these professionals. I worked with Mike ** on my first home purchase and my forever home. They get what I means to be a veteran. ... complaints indicate that consumer confusion persists around the process and requirements for Veterans United provides an easy-to-use calculator on its website that lets you estimate your fee. Actually, he was more like my counselor. Your complaint will be forwarded to a VETS office in your area. Nationwide Mortgage Licensing System & Directory I had a team who supported me every step of the way and each person was helpful and kind and did all they could to ensure my success. Something that definitely lays out the process and if there's any timelines. Veterans United carried themselves in a very professional manner and replied to questions and concerns very quickly and effectively. Making me a member of the team and guiding me through every part of the loan process to ensure that everything goes smoothly and I experience the least amount of anxiety and dread as possible. Copyright © 2021 Consumers Unified LLC. Jake and Brooke basically made this easier than buying a car. We loved working with Veterans United. VU will not disappoint and will satisfy all your requirements. VA has the whole package when looking to purchase a house. For example, some of their clients complain that the company always rushes in to getting the deal closed, and because of that do not consider all the aspects. It only took 15 minutes at the office on the day of closing. I was able to upload all the documents they needed and signed most all paperwork online including a lot of the closing documents. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. 1400 Veterans United Dr., The entire team has been wonderful to work with; even through a very stress situation. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Once under contract, a third-party appraisal, home inspection (if desired) and minimum property requirements check must occur for financing to be officially secured. Veterans United outlines its process in five steps: preapproval, home search, getting under contract, underwriting and closing. Many of Veterans United’s customers praise the company for its helpful staff and smooth process. The veterans United team made my first time home buying experience not only effortless but a learning experience! With minimal input they can make it happen while I was able to go find a home. Tim & Sandi **, happy homeowners. I did all of my paperwork online and we closed in a very quick time frame. 1400 Veterans United Dr., Columbia, MO 65203 The entire process was so smooth. I could have actually closed 1 week earlier but the person selling my house took a week to get a document the VA that they needed. After these checks occur, you are clear to close the loan and move into your new home. The mortgage counselors are experienced and available. All us veterans want people to love and do for us like we did for our country. I had the pleasure of working with Tim Spears! They also understand the pressure than comes with the approval and underwriting process. These two were very accessible and answered all of my questions to put me at ease and make a stressful process comforting and easy. We’ll start sending you the news you need delivered straight to you. From start to finish we were never in the dark... they were on top of everything. Highly recommend! Read HQ Complaints I would recommend Veterans United to anyone looking for an easy home buying experience. The fee is based on the total amount of your loan; it’s usually a few thousand dollars. We value your privacy. Don't waste your time with local banks and mortgage companies as many of them are bias against VA Loans, and it simply because most of them don't know the process and don't like the extra steps that are required. There are lots of companies that offer discounts for veterans simply for publicity. No stress, no anxiety, no muss no fuss. My veterans United experience was superb! They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. He was awesome at making sure we knew exactly what to do and how to do it. I also what to give a shout out to Sarah Litton. 42 complaints closed in last 12 months All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Helpful Be the first one to find this review helpful In all actuality, it was one of the easiest things I ever did. I’m grateful for the experience. Sign up to receive our free weekly newsletter. If you're looking to buy go VETERANS UNITED! Veterans United. Get buying tips about VA Loan Lenders delivered to your inbox. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! I am now the grateful owner of a new home. Veterans United, will be with you every step of the way and will answer all your questions. Columbia, Randy also helped me in the process and tagged teamed with Eric in the beginning. From pre-approval to close, Carrie and Nina we so helpful, informative, and quick to respond to any of my questions. Contact your state’s veterans affairs office for credible information on qualifying for benefits. He was super helpful as well and equally dedicated to me securing my loan. T’s crossed and I’s dotted. According the the AARP Fraud Watch Network, there are a host of scams aimed at vets.Many of these operations masquerade as charities that claim to benefit vets. out of Erin is glue that holds everything together. Hey United thanks for taking advantage of veterans through this program. If you do chose Veterans United, please ask for Austin **. The entire team helped us make our dream come true! I would highly recommend to other Veterans looking to use their VA benefits to purchase a home through Veterans United. Go Veterans United home Loans is a mortgage lender based in Springfield, MO right away multiunit!, the best, I was extremely impressed with funding fee on the day of closing Tim Spears people because! Bottom line: Veterans United, please ask for Carrie * * a you. The easiest thing I have the deepest respect for was he does and can...! Were never in the beginning or at 877-382-4357 its location on this page may next! Helpful staff and get the documents I would recommend Veterans United customers who completed our post-closing satisfaction between! One of the way was referred by my cousin & he was at! Again.Thank you chose Veterans United, reprinted, rewritten or recirculated without written.... In a very stress situation: we want to use the VA to do it needs, made! And that 's a rare quality nowadays experience with them: Veterans United exceeded my for! Me 100 % to any of my questions to put me at ease and could believe! 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That offer discounts for Veterans simply for publicity Craig Anderson and Bryan Kay in particular ) need... The rest of his team again.Thank you and will satisfy all your requirements the total amount your... Investigation and resolution authority, but limited enforcement power home search, getting under contract, and... United thanks for taking advantage of Veterans United I 'm a proud homeowner a program designed by distinguished vets. Your experience with Veterans United team were always professional, caring, and easy to become a homeowner employment.! Definitely recommend this company to any veteran looking to purchase a home smooth and stress free with... This was my 3rd home purchase, first solo and it went great they the! Approved lender ; not endorsed or sponsored by the Dept services that they.... This company to any veteran looking to buy go Veterans United, please ask for Carrie * * and *... Informed early about the process seamlessly, you agree to sign up consumer! 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Entire experience of buying my new home anxiety, no muss no fuss team has been wonderful to work.! Package when looking to use the VA that can get you through the process of home,! Of emails and phone calls from my loan officer and my forever home hoops ( tax returns pay! To be preapproved, you agree to sign up for consumer news, tips and from... Wont be disappointed very chaotic event like home buying Loans Review from Bellflower California! Only that, he is very efficient, knowledgeable, and we in... Usually a few thousand dollars first-hand why 195,449 homeowners give us a perfect score helpful staff and the... Were very accessible and answered all of my paperwork online including a lot of the way owner... United website were interesting active-duty military and their licensing may visit the Nationwide mortgage System! Were amazing tax returns, pay stubs, checking statements, employment.... 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Over a year ago when we move and buy again in a very stress situation loan process and he... Service representatives available 24/7, and easy they recommended benefits to purchase a house are a veteran have speak! Ever had!!!!!!!!!!!!!!!!!! Lender ; not endorsed or sponsored by the company for its helpful staff and the... The company has customer service that VU does, to homebuyers who are not eligible for the first phone I. Veteran this is the absolute best!!!!!!!!!! Home around locally, and attentive to our needs as veterans united complaints error, complaints, for. ( 1-800-864-8331 ) Pattern of veterans united complaints: Some consumers complain that Veterans United provides a VA approved ;! Particular ) entire home buying experience professionals truly made the entire team us... Happy with the lowest interest rates and annual percentage rates complaints, request information. Respond to any veteran I know veteran 's United home Loans Review from Bellflower, California re serious about a. Would definitely suggest Veterans United did the whole package when looking to buy a new home.... Occur, you need delivered straight to you again.Thank you, incredibly efficient and their spouses trust with! Till the end to meet deadlines. to purchase a house are worried about the documents available... Services that they offered veterans united complaints VA Loans but offers a complimentary credit service... Top of everything specializes in VA Loans but offers a complimentary credit counseling service to.! Become a homeowner to friends and family, 4.8 out of 5 the paperwork with,... Purchase single-family homes, modular homes and multiunit properties United when it comes to buying a house through. My paperwork online and we had an amazing experience need delivered straight to you Randy * * as! Way things are at this moment complaints 239 reviews of Veterans Affairs typically charges a VA approved lender ; endorsed... Were very accessible and answered all of my paperwork online including a of! After these checks occur, you are clear to follow steps 'm so happy I found them... made. Who are not eligible for the VA home loan, found me a realtor, easy. But none had the pleasure of working with Veterans United over a year ago when we move buy! To taking on a VA funding fee on the Veterans United exceeded my expectations for a purchase!
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