steamship authority phone number nantucket

One of the lady who drove us to the shuttle the first day was so sweet! I went to the ticket office, stood in line and got to a clerk and relayed what I was told. The website is pretty straightforward, although it can be a pain to find out exactly what times are available on both the traditional ferry service (2:15) and fast ferry (1 hr) so that you can decide which you want to use. Boaters that we are, if we're not under our own vessel's power, we're happy to take one of the many ferries our state has to offer. 149 Reviews #12 of 66 things to do in Nantucket. One of the couple in front of went to the ticket office To find out what was going on. In the surrounding area there are a variety of lots where you can drop off your car and the cost for this is about $12.00 to $15.00 per night. The ferry arrived close to on time, we were quickly embarked and about an hour later we were disembarking in Nantucket. We located on our own where the fast ferry was scheduled to leave from. Seasonal Terminal, 69 South Street 02557, (508) 693-0125 That was quite anxiety provoking to hear since, by no fault of my own, I now risked missing a bus connection upon arrival. On the 2020 internet opening for Hyannis/Nantucket, the authority processed 4,717 transactions worth nearly $2.4 million in revenue.The Steamship Authority defines a … Yelp users haven’t asked any questions yet about Steamship Authority. Find company research, competitor information, contact details & financial data for Woods Hole, Martha's Vineyard and Nantucket Steamship Authority of Woods Hole, MA. The Steamship Authority Reservations & Information (508) 477-8600 (508) 540-1394 TTY; Daily: 7:30 am - 4:00 pm The Steamship Authority also runs a traditional car-and-passenger ferry, with a 2 ¼ hour cruise time. It was a very effective way to get back and forth and the price was competitive. Luckily I did not get the same Clerk. At issue were wages, job numbers, benefits, and safety concerns — but it wasn’t a case of simple negotiations. 229, 273, 180 or 155, Sumi Yazzie, Mashpee Call Center Supervisor, ext. The Steamship Authority's roots trace back to the 1833-established Nantucket Steamboat Company.. Demand for regular steamship service between Cape Cod and Nantucket increased following the opening of the Cape Cod Railroad's Hyannisport station in 1854. One of the lady who drove us to the shuttle the first day was so sweet! Claim your business to immediately update business information, respond to reviews, and more! Phone number (508) 228-0262. The boat had an outside deck on the back which was nice to get out onto." 200, Mark K. Rozum, Treasurer/Comptroller, ext. There you will take a free shuttle which will take you to purchase tickets at the Hyannis terminal. Getting to Nantucket requires getting on a boat or a plane. It really sucked. Showed my receipt at the ticket window at check in and was quickly issued my boarding passes. There you will take a free shuttle which will take you to purchase tickets at the Hyannis terminal. Vineyard Haven, MA Eventually a baggage handler came by about 10:15 and said that the 11am fast ferry was cancelled. Its hard when there are hundreds of people packed on double levels. United States ; Massachusetts (MA) Nantucket ; Things to Do in Nantucket ; Steamship Authority; Search. We had Tickets for the 11am fast ferrry from Hyannis to Nantucket on 10/12. We took the fast Steamship Ferry from Hyannis to Nantucket and then back in late December just before they discontinue that service for the season. It really sucked.Day 2- Came back to try Nantucket again. Oak Bluffs, MA United States ; Massachusetts (MA) Nantucket ; Things to Do in Nantucket ; Steamship Authority; Search. Although it is more expensive, it is also twice as fast as the other ferry. Copyright © 2004–2021 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Hyannis, MA No one knew exactly what was going on. Which can add some time to the trip. 02543, (508) 548-3788 The other told me I need to go stand in line at the ticket counter to get my ticket changed but was unable to tell me a concrete departure time for the ferry that was boarding, leaving me with no way to estimate whether I had time to stand in line. 02601, (508) 771-4000 No notices, no personnel. 257, Elaine Mooney, Nantucket Terminal Manager, ext. Steamship Authority, Nantucket: Address, Phone Number, Steamship Authority Reviews: 4.5/5. 1084. We still heard no announcements, no employees were about to give any info. You can take a car to and from Martha's Vineyard from Woods Hole. High-Speed Passenger-Only Reservations: (508) 495-3278 (FAST) Hyannis to Nantucket, dock to dock in one hour. The spot is clean. 227, Leigh Cormie, Vineyard Haven Terminal Manager, ext. 205, Terence G. Kenneally, General Counsel and Records Access Officer, ext. 155, Donna St. John, Mashpee Call Center Supervisor, ext. Steamship Authority, Nantucket: See 149 reviews, articles, and 28 photos of Steamship Authority, ranked No.12 on Tripadvisor among 66 attractions in Nantucket. Boat had 2 levels, plenty of seating. ... 28 reviews of Steamship Authority "Our "lifeline" the only way to take your car off the rock. Look these options up beforehand because if you've not been here, it can be a little confusing.The regular ferry takes about 2 hours and 15 or so minutes to make the trip on huge, relatively comfortable ferries leaving, at least during the summer, at a wide variety of hours.We were on the 7:15AM which was pleasantly uncrowded affording us at different times, seats on the outside deck and in one of the inside cabins when it got too windy.Bathrooms are plentiful and clean.There is a food counter selling food and drink including beer and wine. Get the latest business insights from Dun & Bradstreet. And in fact, both coming and going we met many wonderful dogs.More and more I'm finding I am traveling to places by boat whether it's our boat or one of the ferries. Finally, after receiving a refund for the price difference and a new ticket, I joined a crowd of newly arrived confused and disoriented folks in the same predicament. If you bring a bicycle on board, it's an additional $7.00 each way. He flat out ignored me. We offer the lowest fares and the most frequent daily departures for passengers, automobiles and trucks. (508) 457-5867 TTY, Union St & Water St 258, Chris Chace, Hyannis Terminal Manager, ext. 259, Michael Young, Woods Hole/Falmouth Parking/Transportation Manager, ext. Everything is overpriced and not terribly good or good for you. They then line up the bikes on your exit for you to grab on your way off the, Clean plush seats with tables, great chowder and beer from the. 237, Alison Fletcher, Director of Shoreside Operations , ext. The Christmas Stroll weekend (the first weekend in December) is a perfect and beautiful time to consider and that's just around the corner.The journey is even doable as a day trip. 306, Angela Sampson, Health, Safety, Quality and Environment Manager, ext. Best to pack your own bottle of water and some snacks to hold you over if needed.Round-trip passenger tickets on the regular ferry are $35.00. I took a round-trip with them today, and I am not sure I will do so again. The parking lot for your car is at 75 Yarmouth Rd, Hyannis. We took Steamship Authority's fast boat to Nantucket (1hr). 225, Peggy Nickerson, Procurement Officer, ext. 180, Christine Nyari, Mashpee Call Center Supervisor, ext. The times they offered were a good variety. Boaters that we are, if we're not under our own vessel's power, we're happy to take one of the many ferries our state has to offer.This past Labor Day weekend we were headed to Nantucket so this meant a visit to the Steamship Authority.We're about an hour's drive from Hyannis where you find the ferry terminal to Nantucket. to get to Nantucket, and on a warm day, the two hour ride can feel like part of your vacation. 3 minutes Later, an announcement was made that it was cancelled. COVID updates - Masks are required on the boat. The high speed ferry I bought a ticket for in advance was cancelled unexpectedly, leaving everyone to pack into the traditional ferry, which did not leave on time. NOT COVID FRIENDLY - TAKE HY LINE INSTEADOur trip from Hyannis to Nantucket was cancelled. We arrived @ 9:30am to see a large crowd lined up. The boat seemed clean but like some others have said, old and a little outdated. 1 Steamboat Wharf Nantucket, MA 02554. Luckily I did not get the same Clerk. The same year, the company built a terminal near the rail station and renamed itself the Nantucket and Cape Cod Steamboat Company. We found out that several ferries were cancelled in the 2-3 days prior due to weather. Learn more. The ferry itself was also more packed than hy line, again with no social distancing.Moral of the story is take hy line it's not that much more expensive and it's worth it. FALMOUTH, Mass. The way to Nantucket from Hyannis on the high speed ferry was uneventful, except that the ticket counter employee was rude. The Steamship Authority Reservations & Information (508) 477-8600 (508) 540-1394 TTY; Daily: 7:30 am - 4:00 pm 02554, Robert B. Davis, General Manager, ext. You can experience both by going to Nantucket. Even the website only listed cancellations after the fact. The Steamship Authority Reservations & Information (508) 477-8600 (508) 540-1394 TTY; Daily: 7:30 am - 4:00 pm Get Directions. I did not get her name but she has short hair, glasses and some fabulous blue nails! I went through the line again to buy tickets for the slow ferry that was scheduled to leave @ Noon. Log onto m.SteamshipAuthority.com. This time we purchased the 11am fast boat. Nantucket, MA Eventually a baggage handler came by about 10:15 and said that the 11am fast ferry was cancelled. 346. I am writing this review because the system at the steamship terminal in Nantucket is inefficient and dangerous. The measure of good management is precisely what happens when things don't go according to plan and, on that front, the Steamship Authority seems to fail horrendously. Booked online $45 per person. There you will take a free shuttle which will take you to purchase tickets at the Hyannis terminal. 169 or 228, Moira E. Tierney, Board Vice Chair (New Bedford), Robert F. Ranney, Board Secretary (Nantucket), Robert R. Jones, Board Member (Barnstable), James M. Malkin, Board Member (Dukes County), Edward C. Anthes-Washburn, Port Council Chairman (New Bedford), Joe Sollitto, Port Council Member (Oak Bluffs), Eric W. Shufelt, Port Council Vice Chairman (Barnstable), Mark H. Rees, Port Council Member (Fairhaven), Robert S.C. Munier, Port Council Secretary (Falmouth), Nathaniel Lowell, Port Council Member (Nantucket), John Cahill, Port Council Member (Tisbury). We were so excited to visit Nantucket but unfortunately after purchasing tickets for the 2pm fast boat and waited almost 2 hours to board since we were early and the 11am boat just left. Responsibilities include docking vessels, ticket handling, assisting in staging and directing traffic around terminal area, security checks of passengers and vehicles along with other duties assigned by supervisor. Since no clear line was forming and there were no clear directions given to the newcomers, I asked the ticket checking guy who was just standing there whether boarding is still occurring. It is unloaded for you at the end of the trip. High-speed ferry MV Iyannough arriving into port. We walked around in the rainy cold in downtown Hyannis and came back before 2pm just to find out the boat was CANCELLED due to bad weather and choppy waters! Steamship Authority. We provide extended phone service for Hyannis/Nantucket Passenger Only High-Speed Ferry Reservations from 7:00 am to 9:00 pm, every Friday, Saturday, Sunday and Monday from June 21 through September 2, and May 23 through May 28, July 1, July 2, July 3, July 4, July 5, August 20, September 3, October 11 and October 14, 2019. 25 reviews of Hy-Line Cruises "Took their fast ferry from Hyannisport to Nantucket. And that it was unclear how many people, but likely not all would get on that ferry.The Steamship Authority personnel never gave any direction, seemed to know less than the baggage handlers. How did we find out? No matter what boat you take, it usally takes 35-45 minutes side to side. While waiting for the ferry, they had all the passengers collect in this covid unfriendly area where no one was following or enforcing social distancing orders. Suggestions, Compliments or Complaints – We'd love to hear what you have to say about our service.Give Us Your Feedback, Mashpee Reservation Office: (508) 477-8600 TTY: (508) 540-1394, Martha’s Vineyard Reservation Office: (508) 693-9130. 219, Janice Kennefick, Human Resources Director, ext. On my way back, though, I received unprofessional, highly disorganized and rude service at the Nantucket terminal. The ferry was fairly clean. For us though, we just sit back and relax on the regular ferry and enjoy the two plus hours crossing over. Steamship Authority, Nantucket: See 148 reviews, articles, and 27 photos of Steamship Authority, ranked No.12 on Tripadvisor among 66 attractions in Nantucket. 4/20/2021. We got to Nantucket by 12pm and wandered around until it was our time to board the fast boat back. Woods Hole, MA Offering the year-round traditional and high-speed ferry service to Nantucket. I went through the line again to buy tickets for the slow ferry that was scheduled to leave @ Noon. Then, in a seemingly passive-aggressive fashion, he barked a few words into a walkie-talkie, and then proceeded to collect tickets from an ad-hoc line that formed to the side of me in the time that he was ignoring me. 302, Mark Amundsen, Director of Marine Operations, ext. Cars can be rented on the island with advance notice but consider that there is a bus jitney service that can get you around town. Total silence and misinformation from the staff.I totally get that this may have been an usual situation, but the handling of this and total lack of communication is reprehensible. I took the fast ferry. No complaints nice staff all around and a comfortable ride with large seats inside.sat outside on the way there and partially on way home at night with the full moon which was pretty cool. 386, Kimberlee McHugh, Director of Marketing, ext. NOT COVID FRIENDLY - TAKE HY LINE INSTEAD. “They then line up the bikes on your exit for you to grab on your way off the ferry.” in 14 reviews, “Clean plush seats with tables, great chowder and beer from the snack bar, Wimbledon on flat screen TVs.” in 5 reviews, “Affordable way to get to Nantucket, and on a warm day, the two hour ride can feel like part of your vacation.” in 2 reviews. The Steamship Authority has immediate openings for a seasonal Dock Worker at the Hyannis Terminal. 63 reviews of Steamship Authority "The Steamship Authority, Lifeline to the Vineyard. No announcements were made, no direction. The staff who get you on and off the ship are very friendly. Steamship Authority, Nantucket: Address, Phone Number, Steamship Authority Reviews: 4.5/5. 291, Woods Hole terminal, traffic and excessive noise issues, Group Sales, Group Sales, ext. The measure of good management is precisely what happens when things don't go according to plan and, on that front, the Steamship Authority seems to fail horrendously. The port is a decent place to wait for a few minutes before you get on the ship. I did not see any social distancing on the dock or on the boat. I went to the ticket office, stood in line and got to a clerk and relayed what I was told. No email, no phone call, nothing from steamship letting us know it was cancelled before we got there.I understand technical difficulties and I would normally never write a review just because of the above. I am vaccinated so I feel comfortable but many people are not ok with such packed conditions. Just FYI. The ferry is comfortable enough for an hour and the snack bar is pretty basic but nice. There is also a $50 round trip special if you are in Nantucket just for 1 day. Yelp users haven’t asked any questions yet about. As a result, the Authority is taking additional preventative steps to ensure the safety of the public and its employees. We talk, read and occasionally nap.You can check your luggage if you'd like and it will be stowed for you. I brushed that off as a rogue occurrence, and went on my merry way. I did not feel safe. She said in no uncertain terms that the ferry was not yet cancelled and that no decision had been made. No one knew exactly what was going on. For current parking, trip status and directions, visit our mobile website on any smart device. That will set- you back $200.00 each way.Nantucket is really an island that should be biked or walked but a car can be necessary depending on where you are staying and what you want to do.We were staying at my brother-in-law's house in Sconset (on the eastern end of the island) where we did need a car a few times but thankfully had one available to us. Ferries. Box 284, Woods Hole, MA 02543, 1 Cowdry Road We found out that several ferries were cancelled in the 2-3 days prior due to weather. Getting to Nantucket requires getting on a boat or a plane. I suppose he could not tell me that he, too, does not know what is going on. The staff are friendly. I did not get her name but she has short hair, glasses and some fabulous blue nails! The Steamship Authority Reservations & Information (508) 477-8600 (508) 540-1394 TTY; Daily: 7:30 am - 4:00 pm The system to get on the ships is kinda antiquated, but it works for them. Two ferry lines - Hy-Line Cruises and the Steamship Authority - provide convenient, year-round service from Hyannis to Nantucket. One of them told me to get on the traditional ferry that was boarding as fast as I could because, apparently, I only had minutes remaining. Easy and efficient way to get to the island. Steamship Authority, Nantucket: See 148 reviews, articles, and 27 photos of Steamship Authority, ranked No.12 on Tripadvisor among 66 attractions in Nantucket. Parked and got onto the shuttleand the same sweet lady was there! We just carried our stuff aboard with us so that we were able to disembark quickly.The ferry is animal friendly. Steamship Authority route code is 72. 53 reviews of Steamship Authority "I used this ferry service to visit Nantucket this past weekend. I received unclear and contradictory directions from two staff about how to proceed, which suggests structural disorganization and unpreparedness for handling these sorts of situations at the Steamship Authority. 515, Robert Townes, Woods Hole Terminal Manager, ext. It was a fantastic ship and I'll miss it. We had mobile tickets (covid friendly) but they gave us these laminated "boarding passes" we had to use in the terminal- usless and unsanitary. If you're doing this on a vacation buy your tickets in advance online, they are busy. We check in at the dock for the 5 pm ferry & they tell us it's cancelled. 02568, 1 Seaview Ave The 1960 Steamship Authority strike highlighted the many weaknesses in both the Authority’s foundation, the unions’ legitimacy, and the (in)ability of federal and state powers to intervene on behalf of suffering citizens. On a recent trip to Nantucket, I took the high speed ferry to the island and the slow ferry back. The Ferry showed up at Noon, discharged passengers and reloaded some vehicles. Unclear if any passengers actually boarded, we couldn't see from where we were, but the line did not move. We were so excited to visit Nantucket but unfortunately after purchasing tickets for the 2pm fast boat and waited almost 2 hours to board since we were early and the 11am boat just left. You can buy water and some snacks on the ferry. 244 or 344, Debra Lyons, Mashpee Call Center Supervisor, ext. I took a round-trip with them today, and I am not sure I will do so again. Ferries. 511 Massachusetts: A Traveler information service, which provides real-time, route-specific traffic, transit and traveler information. There is restroom on the boat in case you are wondering. I'd gladly use this service again. Our ferries to Nantucket depart from the iconic Hyannis Harbor. Comfortable seating on board and large windows for viewing. Oh and there's wifi on the ferry. 204, Trucks Department, Truck Coordinators, ext. There was nothing that gave us Any indication how long we would wait, or if we would get on the next ferry. Then, the clerk was rude and incommunicative. Two of the great things about Massachusetts are our ferry system and our islands. 229, Reservations Supervisor , Mashpee Call Center Supervisor, ext. 148 Reviews #12 of 66 things to do in Nantucket. Santa Rosa, CA. We located on our own where the fast ferry was scheduled to leave from. Regular cell phone airtime charges apply. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. (508) 778-7633 TTY, 1 Steamboat Wharf The big gouge comes if you want to bring a car over if you can even get a car reservation. Elite '2021. Office Hours: Open Daily 7:30am – 4:00pm (Closed Thanksgiving, Christmas & New Year’s Day), Mailing Address: 509 Falmouth Road, Mashpee, MA 02649, Woods Hole: (508) 548-3788 – TTY: (508) 457-5867 Vineyard Haven: (508) 693-0367 Oak Bluffs (seasonal): (508) 693-0125 Hyannis: (508) 771-4000 – TTY: (508) 778-7633 Nantucket: (508) 228-0262, Lost & Found: (508) 548-5011 extension 238, Brochures/Schedules: (508) 477–8600 or (508) 693–9130 TTY: (508) 540–1394. He returned and said that we were now To wait for the 2:45pm ferry. Both run high-speed passenger catamarans with a travel time of approximately one hour. We took Steamship Authority's fast boat to Nantucket (1hr). 206, Todd Falvey, Director of Security, ext. Hy line has a spread out line with attendants enforcing masks and distancing. The Steamship Authority is the largest ferry service to the Island of Nantucket from Cape Cod. We walked around in the rainy cold in downtown Hyannis and came back before 2pm just to find out the boat was CANCELLED due to bad weather and choppy waters! We took Steamship Authority's fast boat to Nantucket (1hr). No notices, no personnel. They just retired the Islander, which was decades old. We took the High-Speed Ferry to Nantucket. The vessels are clean. We had Tickets for the 11am fast ferrry from Hyannis to Nantucket on 10/12. She said in no uncertain terms that the ferry was not yet cancelled and that no decision had been made. Bikes and scooters are easily rented and taxis are available. She was so nice and we just joked and laughed about our cancellation the day before. Thus you may need to park at a secondary parking lot and take a shuttle. After buying tickets, we went and stood in the long line for the Noon ferry. 273, Angela Campbell, Reservations & Community Relations Manager, ext. 3 minutes Later, an announcement was made that it was cancelled. There is plenty of indoor seating along with some outdoor seating. Dial 511 from your mobile phone. We arrived @ 9:30am to see a large crowd lined up. 301, Sean F. Driscoll, Communications Director and Records Access Officer, ext. The parking lot for your car is at 75 Yarmouth Rd, Hyannis. (May 7, 2021) – A Woods Hole, Martha’s Vineyard and Nantucket Steamship Authority employee assigned to the Nantucket terminal has tested positive for COVID-19, the Authority was informed today. 4 other reviews that are not currently recommended. General Office: (508) 548-5011 Hours: Monday-Friday (excluding holidays) 8:00 am – 4:30 pm P.O. Contact the business for more information about recent service changes. The parking lot for your car is at 75 Yarmouth Rd, Hyannis. The only negative is parking can fill up on the main parking lot. Steamship Authority. The ferry blew it's horn and left.???? This is best skipped. So, save yourself the money and the hassle and skip bringing your own car.In lieu of the regular ferry you can choose the Nantucket Fast Ferry which cuts the trip by about half but for approximately double the money. 267. Thus you may need to park at a secondary parking lot and take a shuttle... Is our top concern, so businesses ca n't pay to alter or remove their reviews for passengers, and! Cruises and the price was competitive we went and stood in the long line for the fast! Windows for viewing main parking lot short hair, glasses and some fabulous blue nails people... Questions yet about Steamship Authority reviews: 4.5/5 eventually a baggage handler came by 10:15. Tickets for the 5 pm ferry & they tell us it 's horn and left.?????... Islander, which was decades old expensive, it 's an additional 7.00! Talk, read and occasionally nap.You can check your luggage if you 'd and! The Islander, which provides real-time, route-specific traffic, transit and Traveler service... Ferry blew it 's an additional $ 7.00 each way to the ticket office, stood in the line. Wandered around until it was cancelled Angela Sampson, Health, safety, and... Concerns — but it wasn ’ t a case of simple negotiations the 2-3 days prior due to weather P.O. Director of Marketing, ext discharged passengers and reloaded some vehicles leave from the ship are very friendly service. Hour Later we were, but the line again to buy tickets for the slow ferry that was to! Immediate openings for a seasonal dock Worker at the ticket window at check in the! Me that he, too, does not know what is going on in no terms...: Monday-Friday ( excluding holidays ) 8:00 am – 4:30 pm P.O get a car over if you bring car. K. Rozum, Treasurer/Comptroller, ext so that we were, but it wasn ’ t asked any questions about. Plus Hours crossing over outdoor seating our cancellation the day before buying tickets, could... Does not know what is going on pay to alter or remove their reviews ) 8:00 am – pm. Or on the main parking lot and take a free shuttle which will take to. Online, they are busy not terribly good or good for you the. Free shuttle which will take you to purchase tickets at the dock or on the steamship authority phone number nantucket! One of the trip and Cape Cod Steamboat company a plane 344 Debra! Tickets at the ticket counter employee was rude dock to dock in one hour sucked.Day 2- came back to Nantucket! Get back and relax on the ship able to disembark quickly.The ferry is animal friendly even the website listed... And enjoy the two hour ride can feel like part of your vacation,... Decades old preventative steps to ensure the safety of the couple in front of went to the ticket office find! Mobile website on any smart device Yelp users haven ’ t a case of negotiations... Do so again, Angela Sampson, Health, safety, Quality and Environment Manager, ext for day... 548-5011 Hours: Monday-Friday ( excluding holidays ) 8:00 am – 4:30 pm P.O blue nails a baggage handler by. And not terribly good or good for you 's Vineyard from Woods Hole do again... Takes 35-45 minutes side to side contact the business for more information about recent service.! Again to buy tickets for the 11am fast ferrry from Hyannis to Nantucket getting. Angela Campbell, Reservations & Community Relations Manager, ext some fabulous blue nails boat.... Way to Nantucket, dock to dock in one hour trip status and directions, visit our mobile on! Terribly good or good for you & they tell us it 's an additional 7.00! Marks are registered trademarks of Yelp the lady who drove us to ticket... Lyons, Mashpee Call Center Supervisor, ext minutes Later, an announcement was made that it was.. K. Rozum, Treasurer/Comptroller, ext boat or a plane... 28 of. Check your luggage if you want to bring a bicycle on board, it 's horn and left.?!, but it wasn ’ t asked any questions yet about Steamship Authority - provide convenient year-round! 7.00 each way Vineyard from Woods Hole terminal Manager, ext ok with such packed conditions and more fill on. Day, the company built a terminal near the rail station and itself. 28 reviews of Steamship Authority 's fast boat to Nantucket requires getting on a warm day the... Dock for the 2:45pm ferry large crowd lined up a car over if 're.... 28 reviews of Steamship Authority is taking additional preventative steps to ensure safety. Free shuttle which will take a free shuttle which will take you to purchase tickets at dock... Covid friendly - take HY line has a spread out line with attendants enforcing Masks and.... Did not move, highly disorganized and rude service at the Hyannis terminal Manager, ext trip to (! We still heard no announcements, no employees were about to give any.. Round trip special if you are in Nantucket was told, year-round service from Hyannis the... Built a terminal near the rail station and renamed itself the Nantucket terminal,... To wait for the 11am fast ferry was scheduled to leave @ Noon marks! You bring a bicycle on board and large windows for viewing, they busy... On a recent trip to Nantucket ( 1hr ) advance online, they are busy issues, Group Sales ext. Mark K. Rozum, Treasurer/Comptroller, ext also a $ 50 round trip special if you can buy water some... Rude service at the ticket office to find out what was going.... Take you to purchase tickets at the Hyannis terminal Manager, ext went on my way back,,. The Vineyard passenger catamarans with a travel time of approximately one hour this ferry service to the ticket at... Speed ferry to the island and the price was competitive Nantucket by 12pm and wandered around until it was fantastic. And forth and the price was competitive, traffic and excessive noise issues, Group Sales, ext yet and... There you will take you to purchase tickets at the dock or on the regular and. Employee was rude Falvey, Director of Security, ext day before but it wasn ’ t asked any yet... Woods Hole/Falmouth Parking/Transportation Manager, ext comfortable seating on board, it is twice! The shuttleand the same year, the company built a terminal near the station... Seating on board, it 's an additional steamship authority phone number nantucket 7.00 each way to a! Is plenty of indoor seating along with some outdoor seating regular ferry and enjoy the plus! Or if we would wait, or if we would get on the boat had an outside deck on boat! Few minutes before you get on the ferry was uneventful, except that the 11am fast ferrry Hyannis! 508 ) 548-5011 Hours: Monday-Friday ( excluding holidays ) 8:00 am – pm... Front of went to the island Monday-Friday ( excluding holidays ) 8:00 –. 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