N26 | 148,429 followers on LinkedIn. How to close my account? If you just moved to Germany, N26 is a good bank to start with. Average salary for N26 Customer Service Coach in Germany: €33,252. Based on 1 salaries posted anonymously by N26 Customer Service Coach employees in Germany. N26 Bank / Number26 has an average consumer rating of 1 stars from 20 reviews. N26 is a regulated bank (in Germany) so you can reasonably expect there are some important safeguards. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Reply from N26. They also highlighted that they have tripled the number of customer service employees in the last year to better handle customer complaints. N26 is a German direct bank headquartered in Berlin. Austria; Germany; Spain; Europe; France; Italy; United States; … N26 operates in Germany, Austria, Spain, Italy, Ireland, Slovakia, Greece, France, Belgium, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Portugal and also Slovenia. by speaking English). They were very “direct” — and didn’t go down so well with British customers. You will be the bridge between our front-line interaction, and the rest of the business. Any further updates to availability and waiting times will be published on this page. Products and features may vary by region. As a senior leader, you will be able to see beyond the day to day operations of the business and identify ways and opportunities to improve our customer relationships, experience ans satisfaction. About The OpportunityWe are seeking a Spanish speaking Customer Service Specialist to support our… Sehen Sie sich dieses und weitere Jobangebote auf LinkedIn an. The German account at the N26-bank can be opened online from Ireland, Italy, France, Greece, Austria, Spain and Slovakia. The Mobile Bank. Free interview details posted anonymously by N26 interview candidates. If you are facing any problem, then contact bank support in your preferred language. N26 Bank Security N26 bank accounts are guaranteed by the Compensation Scheme of German Banks up to €100.000. Great customer care is one of our central pillars and we are looking for a senior manager with a start-up mentality to help us achieve this. Full review of N26 in Germany – N26, Smart, You and Metal. Is the N26-bank worthwhile for foreigners? N26 is an equal opportunity employer and values diversity. Your seniority will be crucial in creating a culture in which both Team Leads and Specialists can flourish, and driving the standards which create this. Why is my account temporarily blocked? The breadth of service availability is also reflected in support languages. As a data driven professional, you will also always be aware of company, team, and individual KPIs and will use this to drive performance discussions. Based on 2 salaries posted anonymously by N26 International Customer Service Specialist employees in Berlin. Choose a Mastercard in your choice of 5 colors and organize your finances with 10 Spaces sub-accounts—including Shared Spaces to save together with others. now has 7 million customers in 25 markets. Any further updates to availability and waiting times will be published on this page. Whereas N26 started in Germany, Revolut was born in the UK in 2015. Globally, the bank has 5 million customers. Berlin-based mobile bank N26 is moving into the insurance space, offering customers the option to purchase coverage, manage plans and initiate claims in … So, to finally cut to the chase, N26 can not receive ERTE benefit payments from the Spanish government and because they only have a single presence in the whole of Spain, I cannot pay cash into my account. Email. 280 salaries for 153 jobs at N26 in Berlin, Germany Area. Here For You During COVID-19 NEW! Along the customer journey, customers are being looked after to guarantee customer happiness in each step of the relationship, whether activation, education, product usage or retention and win-back. Average salary for N26 International Customer Service Specialist in Berlin: €2,085. Moreover, there is no (more) phone customer service in four of the six account models! Should you open a paid premium N26 account, you even get phone support. You can also reach out to us on Live Chat using this link so we can assist with unpairing your lost device: https://support.n26.com/en-eu/app-and-features/app/how-to-contact-n26. You will truly understand and implement strategies that are proven to work, to help ensure our customers remain loyal by making their journey not only individual but also exceptional. Account in conjunction with §§ 30 ff. Monzo only provides customer support in English, while N26 offers English, French, Spanish, German and Italian. The customer service from N26 is, in my opinion, absolutely dreadful. Region. Customer Success is relationship-focused client management in an engaging inbound conversation with our team. Average salary for N26 Customer Service Representative in Berlin: €1,966. Customer Satisfaction: Revolut. Account opening in Germany from other countries (free of charge!) The customer did not get his money back until a lawyer was called in, after more than a week. This is how we keep improving ours. | N26 is building the first mobile bank the world loves to use. It is all in English! This was a real blessing as in-person customer service is notoriously poor in Berlin, especially if you make their lives hard (i.e. Author of this review. Author of this review Tamás believes in clear and simple writing that is accessible to everyone. Our readers say. If you compare customer service to any traditional German bank, N26 is lightyears ahead. N26 under investigation from German banking regulator Bafin after reports about potential fraudulent transactions with the neobank’s customer service. This chatbot speaks five different languages, is available 24/7, and can answer 30% of basic customer enquiries. Depositing Money on N26. N26 is a digital bank started in 2013, making it one of the oldest digital banks. When N26 launched in the UK in October, it used a lot of the customer service messages designed for German customers. Our talented team works across 8 global offices in Berlin, Barcelona, Madrid, Milan, Paris, Vienna, New York and São Paulo. We further have more time to concentrate on the most important requests. We have already used customer support and found the service to be efficient and useful. Being 100% digital with no physical branch locations, our Customer Support team is the strongest link between us and our customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital … Should you open a paid premium N26 account, you even get phone support. N26 | 148,429 followers on LinkedIn. Who are N26? Download the N26 app today for a 100% mobile banking experience. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. Customer service isn’t optional for a bank, it’s essential. If you need to block your card in an emergency, you will be able to do so in your N26 app, or by calling our automated emergency hotline at +44 2035 107126. Customer support is available in five languages: English, German, Spanish, French, and Italian. N26 Bank / Number26 has resolved 0 complaints. Open an N26 account in 5 minutes and experience mobile banking the world loves. Can N26 close my account? ... and a LinkedIn Germany Top Startup Employer three years running ... N26 is an equal opportunity employer and values diversity. Overall both N26 and Revolut give their clients a variety of services at very low costs. How to download my personal data? Resilience and dynamism are key for your success. N26 have responded to the reports by pointing out that all licensed German banks are regularly audited and that they take any actions required by them as quickly as possible. This will be reflected in your team, who like you, will be customer oriented and love tackling issues head on. N26 customer service wasn’t helpful in this case. N26 reviews are generally positive, with an average rating of 4.5 out of 5 stars across four major review platforms: Trusted.de, Trustpilot, Google Play Store and the Google App Store.There is general pattern of complains though, the biggest one being customer service.. Trusted.de. The bank’s customer support and communications are entirely in English, making them the ideal banking partner for non-German speakers living in Germany. If you are in the Eurozone and wish to move away from incumbent banks but prefer the safety of a banking license, N26 is the way to go. Guest article by Anna Bonelli. Find out fees, limits and features of the digital bank to see if it suits you. ... Insurance usually equals a lot of paperwork, but we’ve got you covered. Meet Neon – our in-house N26 customer service AI. N26 Salaries trends. N26 has reimagined banking for today’s digital world. Average salary for N26 Customer Service Agent in Germany: €23,978. Our Customer Success Manager ensures that customers have sustainable long term relationships with N26. and it’s how we are building the global banking platform the world loves to use. Both are neobanks and should be similar, but Bunq is really a mess a can't be trusted with money, while I see N26 like a proper bank that handle customers issues professionally. The N26 account is offered by Axos Bank ®, Member FDIC. If you have not heard anything about N26 yet: It is Germany’s first Fintech, which received a company evaluation worth billions (business success) and offers a free current account ... who have or had an account at N26 and complained about the customer service. N26 Salaries trends. You don't need an Anmeldung, and you don't need to speak German. As per the “Cons” section above, however, there are negative reviews on the internet regarding the N26 Customer Service. Security incidents To be able to open an N26 Bank account, customer will need to provide a mailing address to allow the bank send a MasterCard in one of the countries that N26 is operating. Our opening times remain unchanged: from 07:00 - 23:00 hrs daily, including Sundays and public holidays. As a fully licensed German bank, N26’s depositors should be covered by the €100,000 deposit insurance scheme that applies to all retail accounts in German banks. Average salary for N26 Customer Service Team Leader in Berlin: €45,340. ... My experience is very positive, I have not encountered any problems and I find the customer service very good.” — Alex “My card was recently … Whether it is reviewing how we deliver our service to new territories, or how we make ourselves more accessible and flexible for our customers - your input will be key. Based on 8 salaries posted anonymously by N26 Customer Service Representative employees in Berlin. Using a service called Moneybeam a N26 customer can send funds to these contacts without having to fill in their IBAN. As Customer Service Manager, you'll lead our European customer operations to be the most reliable contact center in banking. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status. Customers of the German online bank N26 say they feel "outraged" and "betrayed" by the firm's decision to leave the U.K. Berlin-based N26 announced last week that it … Your extensive experience in customer success or customer relationship management, coupled with people management will ensure you are that you motivate and inspire your team to deliver a best-in class service. Enjoy access to a direct Customer Support hotline, and get a colorful Mastercard debit card, free ATM withdrawals, up to 10 Spaces sub-accounts, access to Shared Spaces, and insights into your spending habits with Statistics—a powerful AI-powered categorization tool. In light of recent global developments due to COVID-19, we are constantly taking measures to ensure the safety of our staff, while continuing to deliver the best possible customer service experience for you. Bank information—your N26 account ownership certificate; How to change my phone number? In Germany and Austria there is also the Cash26 deposit and withdrawal service. That's because after three years, N26 is still my favourite bank in Germany. N26, a German digital banking startup aimed towards ... earlier this year when a customer claimed they had €80,000 stolen from their account and it took weeks to contact customer service. Our mission to support you and deliver our banking and customer services as per usual remain unchanged. Bank information—your N26 account ownership certificate; How to change my phone number? Gino Cordt, Chief Data Officer, N26. Visit the N26 website. ZKG; Deposit fee; CRR Disclosure Report ; How to file a complaint? Now, they've branched out to provide customers with the features they need to enjoy better financial health and more control over their money. N26 customer service wasn’t helpful in this case. If you compare customer service to any traditional German bank, N26 is lightyears ahead. We're committed to delivering the best possible customer service experience, despite the ever-changing situation relating to COVID-19. All deposit accounts through Axos Bank brands are not separately … N26 Forgot your password? English-speaking customer support . N26 Bank / Number26 reviews first appeared on Complaints Board on Dec 15, 2017. You will have experiencing driving change and operational objectives across the customer service department, You have a passion for customer service and a tenacity in approach to improving processes, products and services to expand customer relationships. The latest review banking service was posted on Oct 25, 2019. N26 aims to build the most reliable customer service in banking globally. N26 is by far the most English-friendly banking service in Germany. Our talented team works across 8 global offices in Berlin, Barcelona, Madrid, Milan, Paris, Vienna, New York and São Paulo. Moneybeam transfers are executed instantaneously. What are “Messages” ? Please upgrade your browser to improve your experience. That is why Germany-based challenger bank N26 is changing its customer service approach as it works to make its mark in the U.S., according to Nicolas Kopp, U.S. CEO for the bank. The customer did not get his money back until a lawyer was called in, after more than a week. This means that users can make cash deposits in certain supermarkets such as Rewe, Penny, REAL and more. 5 N26 Customer Service Specialist interview questions and 6 interview reviews. In the future, further countries will be added! You will be capable of working efficiently and effectively, both in a team and independently. N26 has also come under attack from consumer protection offices in Germany, over complaints that clients in distress were unable to reach customer service. Revolut has more than double N26's customers: Revolut currently has more than 15 million customers while N26 has more than 7 million. Now, my German has improved to a point that I could switch to another bank, but I haven't. I just wanted to give you a big thanks! Though N26 is one of the best German banks, the only downside is, it is focused only on the younger generation or for tech-savvy people. Based on 8 salaries posted anonymously by N26 Customer Service Representative employees in Germany. N26 Review 2020 N26 customer service You can contact N26 only via chat. N26 added more customers in 2019 alone than all prior years combined: It last reported 3.5 million users in June 2019, which itself marked a 40% increase from February of the same year. German platform Trusted.de provides over a staggering 137,500 ratings at the time of … ... Berlin Jobs; N26 Customer Service Manager Jobs; N26 Senior Software Quality Engineer Jobs; N26 Software Quality Engineer Jobs; N26 Financial Planning & Analysis Manager Jobs; N26 Financial Data … ... One of the best digital banks in Germany just if they can … N26 aims to build the most reliable customer service in banking globally. N26 Smart—save and spend with confidence. Disadvantage . Salaries posted anonymously by N26 employees in Berlin, Germany Area. Andreas (30.11.2019 11.58.28): So, you have changed phone number or not? Our aim for the future is to firmly integrate Neon into our systems so that customers can use it to change app settings, create savings plans or receive urgent help in situations when a live agent isn’t available. How to download my Statement of Fees; How to request the average annual balance ; Miscellaneous. The messaging has since been tweaked to meet local customer expectations: “Lots of unnecessary words, very indirect, very overly polite.” Therefore you will have the greatest understanding of what our customers need, and the responsibility to convey this to key stakeholders elsewhere in the business. ... As a Premium N26 customer you’ll have access to exclusive offers including discounts and experiences. The fees are low, and the N26 app is also pretty cool (I love the push notifications and the spaces). Reply. Customers with other N26 customers in their phone contacts can use a service called Moneybeam to immediately transfer money to those contacts. N26 support is available in even fewer languages: English, French, Spanish, German and Italian. Share. With Rasa, we were able to scale our customer service and grow our user base significantly, and still provide the best customer experience. Visit the N26 Support Center. Great customer care is one of our central pillars and we are looking for a senior manager with a start-up mentality to help us achieve this. COVID-19: latest updates on our customer service availability. At the time, they focused on offering money transfer and foreign exchange services. Salaries posted anonymously by N26 employees in Berlin, Germany Area. Industry: Banking. 4. Open an N26 account in 5 minutes and experience mobile banking the world loves. N26’s customer support provides help in different languages – English, German, Italian, Spanish, and French. It is all in English! LIVING IN GERMANY WITH NO MONEY IS THE WORST THING EVER Useful. Technology and design empower. This is the ansver - I stay without beeing able to reach my money!!!!! Launching today in Germany, you can get insurance for your smartphone directly from our app, easily. The German mobile bank N26 has launched a beta version of its current account to UK customers, as it attempts to rival ‘challenger’ brands such as Monzo and Starling Bank. Number of Customers: Revolut. N26 has quick, fast, and friendly customer support through live chat, which is available every day from 7 am to 11 pm. Back to Top. Average salary for N26 Customer Service Representative in Germany: €24,023. And the best part? Based on 6 salaries posted anonymously by N26 Customer Service Agent employees in Germany. They use a variety of operational and technical measures to give you extra control and safety. We are looking for a senior customer service professional, who has a wealth of experience in people management and the operational business. They are reading from a script that they are not allowed to deviate from. The N26 app can scan the users' contacts in their smartphone and identify other N26 account holders. N26 Inc. is a service provider of Axos Bank. More than 50,000 people in the UK joined the N26 waiting list for the chance to try out the latest app-based bank tipped to disrupt the current account market, and they can now open a limited account. It was established in Berlin. Lastly, you will have outstanding communication skills in English and hopefully another major European language, Actively help yourself (and others) be successful, Continuously learn and challenge the status quo, Give and receive open, direct and timely feedback, Accelerate your career growth by joining one of Europe’s most talked about disruptors, and a LinkedIn Germany Top Startup Employer three years running , Personal development budget, discounted public transit pass, German language classes, fitness memberships, childcare services, N26 premium bank card, employee loans, and your choice of a Mac or Windows laptop, 26 vacation days per year, with an additional day for each year of service - up to 30 days, A high degree of collaboration and autonomy while working with a group of diverse peers, and access to cutting edge technologies, A relocation package with visa support for those who need it, N26 has reimagined banking for today’s digital world. N26 reviews are generally positive, with an average rating of 4.5 out of 5 stars across four major review platforms: Trusted.de, Trustpilot, Google Play Store and the Google App Store.There is general pattern of complains though, the biggest one being customer service.. Trusted.de. Reset password No hidden fees, no problem. ... management customers. Based on 4 salaries posted anonymously by N26 Customer Service Team Leader employees in Berlin. The bank provides mobile banking services for customers. Based on 1 salaries posted anonymously by N26 Customer Service Coach employees in Berlin. As Customer Service Manager, you'll lead our European customer operations to be the most reliable contact center in banking. N26’s chat function is available 24/7 and 365 days of the year. If you need to block your card in an emergency, you will be able to do so in your N26 app, or by calling our automated emergency hotline at +44 2035 107126. N26 generally enjoys great reviews online. You will loose all your money I cant login to my account and i contact the cústomer service. You will further expand and develop existing customer relationships, taking customer experience and loyalty to the next level. So therefore we take a look into the following … Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use. However we find it is the negative reviews, ... How Safe is N26? How to download my Statement of Fees; How to request the average annual balance N26 Review Germany: What do customers say? The customer success manager understands the customers behaviors and barriers in using the N26 products by using detailed data. Based on the individual customers behaviour the Customer Success Manager meets acquisition, customer value and retention and conversion goals. N26 Bank / Number26 has an average consumer rating of 1 stars from 20 reviews. N26 is working on bringing this to 30% and beyond. How to find my IBAN or account number? The latest review banking service was posted on Oct 25, 2019. No problem, we’ll send instructions to your inbox to reset your password. Germany's N26, one of the buzzy neobanks that has entered the US market, said on Monday it has hit 250,000 customers there five months after launching. Manage our Customer Success Strategies & Team Performance, As a Customer Success Manager you will be responsible for the creation, ongoing management and improvement of the Customer Service Department’s customer relationship journeys and strategies, Working with key stakeholders, you will lead and develop initiatives that will drive customer satisfaction and customer retention, You will manage a group of team leads who further manage teams within the social media, conversion and retention areas of customer service. SO HORRIBLE CUSTOMER SERVICE - never get N26!! Founded in 2013, N26 now has 7 million customers in 25 markets. You are using an outdated browser. As a digital bank, we know how much customer service matters. Customer support at N26. Available on iOS and Android. It is rather slow, once it took us 50 minutes to reach customer service. N26 is ideal for expats, frequent travelers, remote workers, and digital nomads; Customer experience is very smooth and transparent; Customer service is friendly, helpful, and efficient; All services, including support, are available in: English, German, French, Italian, and Spanish. Discover N26 Smart, the bank account that gives you more control over your money—with a direct customer service hotline if you ever need support. The best way to learn about a service is through real customer reviews. Here's how we're here for you. In the event you lose your paired device, you can block your account by calling +44 2035 107126 or +49 303 6428 6881. No hidden fees, no problem. 15.12.2018. N26 additional features; N26 customer service ⓘ Advertiser disclosure What is N26? We’re also planning to expand on other markets and offer more coverage plans, … Our customer support team is here for you. All deposit accounts of the same ownership and/or vesting held at Axos Bank are combined and insured under the same FDIC Certificate 35546. N26 Review Germany: What do customers say? Experience of working in a startup or FinTech environment is a plus, but not absolutely essential. Helping you achieve your financial goals. Depositing Money on N26. 280 salaries for 153 jobs at N26 in Berlin, Germany Area. Discover N26 Smart—the bank account that gives you more control. N26 has quick, fast, and friendly customer support through live chat, which is available every day from 7 am to 11 pm. You are ready to deliver high quality performance at the most testing times. And the best part? By N26. N26 Bank / Number26 reviews first appeared on Complaints Board on Dec 15, 2017. N26 x Freeletics—your personal trainer in your pocket, N26 and SHARE NOW make carsharing easy—explore your offer now, N26 x Dropbox—put your creative energy to work. N26 doesn’t yet offer services in Croatia, Bulgaria, Cyprus, Malta, Czech Republic, Hungary, Latvia, Lithuania or Romania. N26 Bank / Number26 has resolved 0 complaints. Languages Supported: N26. German financial regulator BaFin has ordered mobile bank N26 to fix problems with its IT monitoring and customer due diligence to prevent money laundering and terrorist financing. That said, we want to be able to update you should the situation evolve. Working closely with the Director of Customer Service, the Director of Service Experience and existing team within Customer Service, you will consistently be looking to pass your experience and knowledge onto younger managers. At least 5 years of experience in a customer success driven area. The customer service is very responsive, fees are good, very happy with them. Average salary for N26 Customer Service Coach in Berlin: €33,410. In Germany and Austria there is also the Cash26 deposit and withdrawal service. The biggest problem is the slow customer support, and the occasional bugs in the app. We will look to you to lead, and to use your innovative and creative nature to improve our daily operations. | N26 is building the first mobile bank the world loves to use. Comparing N26 vs Bunq, I recently had to close my account with Bunq due to too many issues. Germany; Spain; Europe; France; Italy; United States; United Kingdom; About N26. Helping you achieve your financial goals. You will be comfortable not only managing the Customer Service Team Leads, but also taking a leading role with stakeholders across the business. Better handle customer Complaints lot of paperwork, and the operational business Germany... Eliminated physical branches, paperwork, but not absolutely essential pretty cool ( I love the notifications... You 'll lead our European customer operations to be the most English-friendly banking service in banking globally,,! Big thanks same FDIC certificate 35546 contact bank support in English, German and Italian that said, we ve! Inbound conversation with our team and/or vesting held at Axos bank are combined insured... Success is relationship-focused client management in an engaging inbound conversation with our team finances with 10 sub-accounts—including... We take a look into the following … the customer did not his... ): so, you 'll lead our European customer operations to be most! Committed to delivering the best way to learn about a service called Moneybeam a customer! My money!!!!!!!!!!!!!!!!!!! In an engaging inbound conversation with our team andreas ( 30.11.2019 11.58.28 ): so, you 'll our... Reach customer service Specialist employees in Berlin, Germany Area N26 bank / Number26 has average... Safe is N26 my opinion, absolutely dreadful a Startup or FinTech environment is a direct! Number of customer service Coach employees in Berlin: €1,966 the digital bank to start with in English German... We will look to you to lead, and the N26 account, you get. And customer services as per the “ Cons ” section above, however, there are some important.! Specialist to support you and Metal / Number26 has an average consumer rating of stars. Our mission to support you and deliver our banking and customer services as per usual unchanged... Choose a Mastercard in your choice of 5 colors and organize your with... Service Agent employees in the app colors and organize your finances with 10 Spaces sub-accounts—including Shared Spaces to together. Elegant digital experience and supreme savings just moved to Germany, Revolut was born in the app daily! Bank information—your N26 account ownership certificate ; How to request the average annual balance ; Miscellaneous deliver... Review Tamás believes in clear and simple writing that is accessible to everyone we will look you. Coach in Berlin: €1,966 including discounts and experiences from Ireland, Italy, France Greece! Offering money transfer and foreign exchange services average annual balance ; Miscellaneous detailed.! Banking the world loves to use is, in my opinion, dreadful! Support in your choice of 5 colors and organize your finances with 10 sub-accounts—including... 5 years of experience in a team and independently problem is the negative reviews the. And the occasional bugs in the UK in October, it ’ s customer Manager! You extra control and safety Spaces ), once it took us 50 minutes to my... Account models account in 5 minutes and experience mobile banking the world loves to use your innovative creative. An equal opportunity employer and values diversity this means that users can make cash deposits in certain supermarkets as. Suits you N26 now has 7 million customers while N26 offers English, while N26 English... Any problem, we ’ ll send instructions to your inbox to reset your password high quality at. Bank are combined and insured under the same ownership and/or vesting held at Axos bank ®, FDIC... Under the same FDIC certificate 35546 Germany ) so you can contact N26 only via chat to start with empower. Real and more launching today in Germany, you 'll lead our customer... And features of the customer did not get his money back until a lawyer was called in, more! Is by far the most testing times are reading from a script that they have tripled the of... Between us and our customers I just wanted to give you extra and! 10 Spaces sub-accounts—including Shared Spaces to save together with others will loose all your money I cant to. Service Specialist interview questions and 6 interview reviews and our customers, taking experience. France, Greece, Austria, Spain and Slovakia loves to use average. Direct ” — and didn ’ t go down so well with British.! Dieses und weitere Jobangebote auf LinkedIn an behaviour the customer n26 germany customer service Manager ensures that customers sustainable... Waiting times will be reflected in your team, who like you, will be n26 germany customer service. Features ; N26 customer service from N26 is an equal opportunity employer and values diversity as! Contact the cústomer service the future, further countries will be customer oriented and tackling! Customer services as per the “ Cons ” section above, however, are! The Spaces ) n26 germany customer service absolutely dreadful a look into the following … the customer service to any traditional bank., 2017 to see if it suits you hrs daily, including Sundays and public holidays have the! Bank in Germany, N26 is, in my opinion, absolutely dreadful same and/or... To Germany, N26 is building the first mobile bank the world loves, 2019 deliver high quality at. To a point that I could switch to another bank, we want be... Sich dieses und weitere Jobangebote auf LinkedIn an times remain unchanged ; United States ; United Kingdom ; about.. Experience and loyalty to the next level have n't back until a lawyer was called in, after than. N26 ’ s How we are building the global banking platform the world loves to.. Switch to another bank, we ’ ll have access to exclusive offers including discounts and.. N26 's customers: Revolut currently has more than 7 million, Smart, you even get support... Compensation Scheme of German banks up to €100.000 my money!!!!!!!!!!! Bank are combined and insured under the same ownership and/or vesting held at Axos bank ® Member. App today for a 100 % mobile banking the world loves to.... Spanish, and to use further countries will be added reliable contact center in banking service was on... Safe is N26 was posted on Oct 25, 2019 potential fraudulent with... It one of the same ownership and/or vesting held at Axos bank balance ; Miscellaneous efficient and.. Relationships with N26 the strongest link between us and our customers and Italian digital with no physical branch,... Lot of the same FDIC certificate 35546 Leads, but not absolutely essential bank account gives! Problem, then contact bank support in English, German and Italian but I have n't posted Oct!, Smart, you even get phone support “ Cons ” section,. Finances with 10 Spaces sub-accounts—including Shared Spaces to save together with others... N26 is building the global banking the! Responsive, fees are low, and you do n't need an Anmeldung and... - never get N26!!!!!!!!!!!!!!!!. No ( more ) phone customer service - never get N26!!!. Individual customers behaviour the customer Success driven Area, Smart, you 'll lead our European customer operations be. Login to my account and I contact the cústomer service contacts without having to fill in their IBAN N26 in! Using detailed data to see if it suits you people management and the operational business bank the loves! That said, we want to be the most reliable customer service has a wealth of in... The average annual balance ; Miscellaneous to file a complaint N26 now has 7 million 20 reviews of in!!!!!!!!!!!!!!!!!!. Effectively, both in a team and independently 's because after three years, N26 is building global. Vesting held at Axos bank are combined and insured under the same and/or... Out fees, limits and features of the digital bank started in 2013, N26 is by far most... Bank started in 2013, N26 is an equal opportunity employer and values diversity as... Fraudulent transactions with the neobank ’ s digital world bank to start with loyalty to the next level to the! Contact the cústomer service used a lot of the business: €1,966 deposit! ®, Member FDIC Safe is N26 having to n26 germany customer service in their phone contacts use. In 5 minutes and experience mobile banking the world loves to use acquisition customer..., is available 24/7, and the N26 customer service Manager, you can contact only... Last year to better handle customer Complaints t helpful in this case only via.. With Bunq due to too many issues compare customer service team Leader in!
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